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AI Agentic Workflow

Beyond Conversations.
AI That Gets Work Done.

Your AI Agent doesn’t just talk to customers, it actually gets things done for them. It understands what each person needs, works across the tools your business already runs and carries the request through to a finished result, on every channel and around the clock.

700+Systems it can work with
15Business process categories
80+Ready-made processes
24/7On autopilot, zero queues
Live Autopilot Demo

Watch a request get resolved end-to-end

One real inbound message. The AI understands it, works your systems, completes the action and closes the loop, all in seconds and with zero human touches.

Inbound · just now
Autopilot · Ticket #45210.0s
AIReplyCleverly
Resolved automatically
No scripts. No waiting. Real actions in your real systems.
Why An AI Agent

It doesn’t just reply. It gets the job done.

Your AI Agent isn’t a simple question-and-answer tool, a CRM or a ticketing system. It’s the layer that performs real business actions through the systems you already run.

Takes real action

It acts, not just answers

When a customer wants a refund, it doesn’t simply explain your refund policy. It checks the order, verifies eligibility, issues the refund and sends the receipt.

Plugged into your systems

Your stack does the work

It connects to your booking system, POS, payment gateway, helpdesk and courier through 700+ integrations, custom APIs and webhooks, then drives them like your best operator.

Start to finish, hands-free

From message to done

Every workflow runs from the inbound message to a confirmed outcome, whether that’s a payment collected, a booking reserved or a document delivered, and hands off gracefully when a human should step in.

How It Works

From inbound message to completed action in five moves

Inbound messageA customer reaches out on any channel, in any language.
AI understandsYour AI Agent reads the message, works out what the customer needs and picks out the key details.
Connects to your systemsIt securely reaches into your business systems and looks up whatever it needs in real time.
Executes the actionIt carries out exactly what the customer asked for, from beginning to end.
Confirms & closesIt sends the customer a clear confirmation and closes the request automatically.
80+ Ready-Made Processes

Every process your customers ask for, ready on day one

Organised by what your customers actually ask for, so a booking stays a booking whether you run a clinic, a restaurant or a car rental. Pick a ready-made template, connect your apps and go live.

Bookings & Reservations

Book, reserve, reschedule, modify or cancel appointments, tables, rooms and rentals.

Orders & Commerce

Place, modify or cancel orders, check stock, process returns and exchanges.

Payments & Billing

Collect payments, send invoices and payment links, process refunds and issue receipts.

Tracking & Status

Live status for orders, deliveries, bookings, applications and claims.

Accounts & Subscription

Activate, renew, upgrade or downgrade plans, verify customers and update details.

Documents & Requests

Fetch or generate invoices, contracts, certificates, vouchers, QR codes and PDFs.

Delivery & Logistics

Schedule deliveries, change addresses and slots, and keep customers updated.

Membership & Loyalty

Enrol members, redeem vouchers, coupons, gift cards and loyalty points.

Information Lookup

Look up balances, warranty, availability, booking and order details, all verified and secure.

Registration & Verification

Register customers, members and attendees, and verify identity and documents.

Sales

Qualify leads, send proposals and quotations, and convert quotes into orders.

Finance & Accounting

Proforma invoices, deposits, payment verification and reconciliation.

Support & Cases

Log cases with references, update statuses, and resolve and close automatically.

Marketing & Engagement

Feedback surveys, reminders, back-in-stock alerts and win-back offers.

Compliance & Security

KYC and document verification, consent, screening and secure approvals.

Create Your Own

A builder your whole team
can actually use

Drag plain-English blocks onto a canvas, with no code and no flowchart PhD required. The AI handles the understanding and your systems do the work.

49 action blocks across 7 groups: AI, Logic, Communication, Business Actions, Documents, Integrations and Files
If/Else branching with plain-English conditions the AI evaluates
Test-run simulator that lets you watch the whole flow play out on a sample chat before going live
Pre-flight validation flags missing fields and empty branches before launch
7 block groups49 blocks workflows
Test run · all checks passed
Trigger: Inbound messageAI detects a refund request on any channel
AI Decision: Eligible?Checks the order against your refund policy
Process RefundVia your payment gateway
Fetch ReceiptFrom your billing system
Send Message: ConfirmedRefund on its way with receipt attached
Works With Your Stack

Your systems, driven by AI

Connect the tools you already run across commerce, payments, calendars, helpdesks, couriers and CRMs, plus any custom API or webhook.

More than 700+ integrations ready to connect, plus any custom API or webhook.

Explore all 700+ integrations
The Difference

Without AI Agentic Workflow.
With AI Agentic Workflow.

See what changes when your AI Agent can actually finish the job.

Without AI Agentic Workflow

A customer asks for a refund and the AI can only explain your policy. Someone on your team still has to open the order, check eligibility and process it by hand.

With AI Agentic Workflow

The AI checks the order, verifies eligibility, issues the refund and sends the receipt, all inside the same conversation.

Without AI Agentic Workflow

Bookings arrive as messages that someone has to re-enter into your calendar, often hours later and sometimes double-booked.

With AI Agentic Workflow

The AI checks live availability, reserves the slot, takes payment and sends the confirmation straight away.

Without AI Agentic Workflow

Every “where is my order?” means switching to the courier portal, copying a tracking number and pasting it back into the chat.

With AI Agentic Workflow

The AI pulls live tracking from your courier and sends the update automatically, day or night.

Without AI Agentic Workflow

Your systems stay disconnected, so your team becomes the integration, copying data between tools all day long.

With AI Agentic Workflow

The AI connects to 700+ tools plus your own APIs and webhooks, reading and writing across systems on its own.

Without AI Agentic Workflow

Work only moves during office hours, so anything that arrives at night sits in a queue until someone logs in.

With AI Agentic Workflow

Tasks complete around the clock, so a customer at 2am gets the same finished outcome as one at 2pm.

Get Started Today

Put your customer operations on autopilot.

From inbound message to completed action: bookings made, payments collected, refunds issued and documents delivered. Automatically, on every channel.

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