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AI Customer Review

Collect Reviews. Build Trust. Grow Your Reputation.

ReplyCleverly captures every new review from across the web, drafts an on-brand reply in seconds, and helps you turn happy customers into your best marketing, on autopilot.

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Capture Every Review

Every review, from
everywhere, in one place

Your customers are already talking about you on Google, TripAdvisor, Facebook, and beyond. ReplyCleverly automatically pulls in every new review the moment it's posted, so nothing slips through the cracks.

Captures new reviews from across the web automatically
Unified review inbox across every platform
Instant alerts the moment a review lands
100%
reviews captured
2s
avg. detection
Review Inbox
MB
Marcus Bennett
New review · Google
⭐⭐⭐⭐⭐
“Fantastic service and super quick responses. Highly recommend!”
AI
AI drafted reply
Thank you so much, Marcus! We're thrilled you had a great experience. 🙏
SA
Sofia Alvarez
New review · TripAdvisor
⭐⭐⭐⭐
“Lovely spot, effortless booking. A small wait at peak time.”
AI
AI drafted reply
Thanks, Sofia! We're always improving wait times and hope to see you again soon.
Review Inbox, Reply to Marcus B. · ⭐⭐⭐⭐⭐ Google
“Fantastic service and super quick responses. Highly recommend!”
Pre-saved templates
5-star thank youApology + resolutionWe'd love you backRefer a friend
AI-generated from your saved template
Thank you so much, Marcus! 🙏 We're thrilled you had a great experience with our team and can't wait to welcome you back soon.
Post replyEdit
Instant, On-Brand Replies

Reply with AI, or your
pre-saved templates

Respond to every review in seconds. Build a library of pre-saved reply templates for consistent, on-brand responses, or let the AI draft a personalised reply for you. Approve with one click, or auto-post on your terms.

Pre-saved reply templates for instant, consistent responses
AI drafts personalised replies in your brand voice
One-click approve, edit, or fully automate
Never leave a review unanswered again
90%
faster replies
24/7
always on
Reputation Analytics

Monitor sentiment and
protect your reputation

See your rating trends, spot unhappy customers early, and understand exactly what people love, all in one dashboard. Get alerted to negative reviews instantly so you can turn them around fast.

Live rating and sentiment tracking
Instant alerts on negative reviews
Actionable insights into what customers love
92%
positive sentiment
1st
to respond
Review Inbox
4.9⭐⭐⭐⭐⭐▲ +0.4 this month
5 star
88%
4 star
8%
3 star
2%
2 star
1%
1 star
1%
Positive 92%Negative 3%
Review Inbox
DO
David Okoro
New review · Google
★★★★★
“Waited over 40 minutes for my order and it arrived cold. Really disappointed with the service today.”
AI
AI drafted reply
Hi David, we're truly sorry, this is not the experience we want for you. We'd like to make it right straight away. Please call us on +1 (555) 012-3456 or email care@yourbusiness.com and we'll resolve this for you immediately.
Handle Negative Reviews

Turn a bad review into
a second chance

Negative reviews happen. ReplyCleverly responds instantly with a sincere apology and takes the conversation offline, inviting the customer to call or email so your team can resolve the issue immediately and protect your reputation.

Instant, empathetic replies to negative reviews
Apologises and offers to make things right
Invites the customer to call or email to resolve fast
<5min
first response
80%
issues resolved
Get Started Today

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Start collecting, replying to, and growing your reviews today, no credit card required.

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