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Compliance & GDPR

ReplyCleverly leverages enterprise-grade infrastructure and trusted technology partners that operate within globally recognized compliance and security frameworks, including GDPR, CCPA, and SOC 2 aligned environments. Our platform is designed with secure cloud architecture, encrypted data handling, and modern security best practices to protect customer information.

GDPR, General Data Protection Regulation

The technology infrastructure underpinning ReplyCleverly is operated in a manner consistent with GDPR requirements. Our underlying providers process personal data in accordance with the General Data Protection Regulation (EU) 2016/679, which sets out rules for the lawful processing, storage, and transfer of personal data for individuals within the European Union and European Economic Area.

As a user of ReplyCleverly, you remain responsible for ensuring that any personal data you collect and process through the platform complies with applicable data protection laws in your jurisdiction. When you create an account or provide billing information, ReplyCleverly acts as a Data Controller. When customer data is processed through the platform on behalf of users, ReplyCleverly acts as a Data Processor and processes data solely to provide the requested services.

Data subject rights requests, including access, correction, or deletion, may be submitted to us using the contact details below and will be reviewed in accordance with applicable law and technical feasibility.

SOC 2 Type II

The technology providers that power ReplyCleverly's infrastructure hold SOC 2 Type II certification. SOC 2 Type II is an independent audit framework developed by the American Institute of Certified Public Accountants (AICPA) that evaluates a service organisation's controls related to security, availability, processing integrity, confidentiality, and privacy over a defined period of time.

A SOC 2 Type II report provides assurance that the relevant systems and processes meet rigorous security and operational standards on an ongoing basis, not just at a single point in time. This means the platforms and services that underpin ReplyCleverly have demonstrated sustained, independently verified security and operational controls.

SOC 3 Type II

The technology infrastructure powering ReplyCleverly also maintains SOC 3 Type II certification. SOC 3 is a publicly shareable version of the SOC 2 report, designed to provide general-use assurance that a service organisation's controls meet the Trust Services Criteria established by the AICPA.

While the SOC 2 Type II report is a detailed confidential audit, the SOC 3 Type II report serves as a public-facing confirmation that the underlying technology meets recognised standards for security, availability, and data handling. This provides an additional layer of confidence for our customers regarding the integrity of the platforms we depend on.

Contact

If you have questions regarding compliance or data protection, please contact: info@replycleverly.com

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