AI customer service for salons and beauty businesses

Stylists cannot reply mid-appointment

Messages pile up while the team works with clients, and an unanswered enquiry is often a lost booking.

Price and service questions repeat

Clients ask what a service includes, how long it takes and what it costs, usually before they ever book.

Changes and no-shows cost money

Clear policies and timely reminders reduce last-minute changes, but sending and explaining them takes staff time.

Instagram

Clients message from posts, reels and stories asking about styles, prices and availability.

WhatsApp

Booking questions, reminders and aftercare advice in a familiar app.

Facebook Messenger

Enquiries from your business page, answered instantly.

Website live chat

Answers service and price questions on your booking page.

SMS

Short appointment reminders.

AI Customer Communication

Answers questions about services, prices, durations, patch tests, deposits and opening hours, shares aftercare guidance you have approved, and invites clients to book.

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AI Customer Service

Creates tickets for complaints, redo requests and refund questions with the conversation attached, escalates sensitive cases to the owner, and can send a short satisfaction survey after a request closes.

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AI Customer ReviewComing soon

Asks happy clients for a review after their appointment, drafts on-brand replies to feedback, and flags unhappy clients early.

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AI Agentic WorkflowComing soon

Connects to your booking system through integrations and APIs, so tasks like checking a stylist's availability or moving an appointment can be completed for the client.

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