Hungry customers message to ask about the menu, opening hours, delivery and tables. ReplyCleverly replies instantly on WhatsApp, Instagram and your website, and takes reservations while your team focuses on the floor.
During service nobody has time to answer messages, and enquiries sit unread until the rush ends.
Opening hours, menu items, allergens, parking and delivery areas make up most incoming messages.
A customer who cannot get a quick reply about a table on Friday night will try the next restaurant.
Reservations, orders and menu questions in the app guests already use.
DMs from food photos and stories asking about menus and bookings.
Answers questions on your menu and catering pages.
Where diners find you and read your reviews.
Inbound calls for bookings when the team is busy.
Answers menu, hours, location and delivery questions instantly, in 100+ languages for tourists and expats.
Escalates complaints, large events and special requests to your manager as tickets with the whole conversation attached.
Collects diner reviews, drafts on-brand replies and monitors sentiment across the platforms diners use.
Connects to your reservation and ordering tools through integrations and APIs so a table or order can be confirmed without anyone re-keying it.
Illustrative example. Menu, availability and policies come from your own setup.
Yes. ReplyCleverly can collect the details for a reservation and confirm it with the guest in the same conversation.
Yes. It answers WhatsApp and Instagram messages automatically, along with website chat, email and SMS.
It answers from the menu and information you provide. For anything it cannot confirm, it escalates to your team.
There is a free plan with 50 AI credits per month, and paid plans start from $49 per month.
Start free with 50 AI credits a month. No credit card required. Paid plans from $49/month.