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Marketing Agencies

AI customer service for marketing agencies

Agencies juggle client messages and their clients' customer messages across many channels. ReplyCleverly helps you manage client communication in one place and offer AI-powered customer replies as a service to the brands you serve.

The challenge

What Marketing Agencies teams are up against

Client communication is fragmented

Briefs, approvals and questions arrive across WhatsApp, email and chat, and details are easily lost.

Clients' customers expect fast replies

Campaigns generate enquiries and DMs that clients cannot answer quickly enough, wasting ad spend.

Proving results takes manual work

Pulling together who messaged, what they asked and what converted eats into account managers' time.

Channels

The channels that matter for Marketing Agencies

WhatsApp

Client approvals plus the enquiries your campaigns generate for clients.

Instagram and Facebook Messenger

DMs that follow social campaigns need a fast first reply.

Website live chat

Converts landing-page visitors into captured leads.

Email

Client requests and campaign enquiries tracked as tickets.

Webhook and API

Send conversation data to your reporting and CRM tools.

Four pillars, one platform

How ReplyCleverly solves it for Marketing Agencies

Pillar 1

AI Customer Communication

Replies instantly to enquiries that come from your clients' campaigns, so the leads you generate are answered while they are warm.

Explore channels →

Pillar 2

AI Customer Service

Tracks client requests and customer enquiries as tickets with the full conversation, so nothing slips between account managers.

Learn more →

Pillar 3

AI Customer ReviewComing soon

Collects and responds to customer reviews for the brands you manage, and shows sentiment trends you can report on.

Learn more →

Pillar 4

AI Agentic WorkflowComing soon

Connects to your reporting, CRM and project tools via integrations and APIs, with 80+ ready-made processes you can adapt, so repetitive tasks run on their own.

Learn more →

Example

What a conversation looks like

Lead from ad
Saw your offer on Instagram. Is it still running and how do I sign up?
ReplyCleverly AI
Yes, the offer is still running. I can explain what's included and help you sign up. Could I take your name and email first?
Lead from ad
Sure, it's Layla, layla@example.com.
ReplyCleverly AI
Thanks Layla. I've noted that, and I'll send the details now.

Illustrative example. Offers and details come from the client's own setup.

FAQ

Common questions

Can agencies use ReplyCleverly for their clients?

Yes. You can use it to answer enquiries generated by client campaigns. Contact us to discuss how you want to set it up across multiple brands.

Does it capture leads from ads?

It answers DMs and chats that campaigns generate and collects contact details during the conversation.

Can it connect to our reporting tools?

ReplyCleverly offers 700+ integrations plus custom APIs and webhooks.

Which channels does it support?

WhatsApp, Instagram, Facebook Messenger, website live chat, email, SMS and voice.

Get Started Today

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